Vacancies

Vacancies

Job description Tour Guide (m/v) fulltime 

We are seeking an enthusiastic, professional tour guide to offer our guests an exceptional experience while visiting our facility. In this role, you will be responsible for engaging guests in an informative and interactive manner. You will provide a wealth of information regarding our facility and its history and answer any questions our guests might have to the very best of your ability.

Job Responsibilities and Duties

  • Greet all guests promptly at scheduled tour times
  • Outline the tour and timeline before beginning
  • Determine if any guests have physical restrictions that should be considered
  • Clearly and articulately provide information to guests in an engaging manner
  • Answer any questions that the guests have
  • Demonstrate extensive knowledge of our facility and related topics
  • Remain calm, friendly, and enthusiastic at all times
  • Deescalate any tension with difficult guests if needed
  • Escort guests through the tour
  • Keep the tour moving on schedule while still being considerate to guests
  • Know all safety and security protocols, should they be needed

Skills and Qualifications

  • High school diploma or equivalent required
  • Significant work experience in customer service preferred
  • Being able to interact with people from different backgrounds
  • Being able to work with a team
  • Experience with public speaking is a plus
  • Ability to memorize and recite facts clearly and accurately
  • Fluent in English, Dutch, Spanish and Papiamentu
  • Exceptional verbal communication and interpersonal skills
  • Basic computer skills, including email 
  • Enthusiastic, engaging, and informative way of speaking
  • Ability to remain calm and collected when dealing with difficult guests
  • Passion for learning and willingness to continue to acquire relevant knowledge

For questions, or if you’re interested in this position, send an email to ramon@chobolobo.com.

Job description Shop Assistant

We are looking for an enthusiastic and competitive Shop Assistant to help customers identify and purchase products they desire. Shop Assistant duties include selling, restocking and merchandising. The goal is to provide high-class customer service and to increase the company’s growth and revenue through sales maximization.

Job Responsibilities and Duties

  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Handle payments
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies’ policies and procedures

Skills and Qualifications

  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English, Spanish, Papiamentu, and Dutch
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident and engaging personality
  • Basic administration skills
  • High school degree

For questions or if you're interested in this position, send an email to judella@curacaoliqueur.com