Job description Shop Assistant

We are looking for an enthusiastic and competitive Shop Assistant to help customers identify and purchase products they desire. Shop Assistant duties include selling, restocking and merchandising. The goal is to provide high-class customer service and to increase the company’s growth and revenue through sales maximization.

Job Responsibilities and Duties

  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Handle payments
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies’ policies and procedures

Skills and Qualifications

  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English, Spanish, Papiamentu, and Dutch
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident and engaging personality
  • Basic administration skills

For questions or if you're interested in this position, send an email to [email protected]

Job Description:  As a key member of our hospitality team, you will play a vital role in ensuring that every guest has a memorable experience. From greeting customers with a friendly demeanor to crafting delicious beverages, your passion for hospitality and attention to detail will shine through in every interaction. You will be responsible for ensuring our guests have a positive experience by providing excellent customer service, maintaining cleanliness and organization in our facilities, and assisting with various tasks as needed.


  • Greet and welcome guests in a friendly and professional manner
  • Assist guests with inquiries, requests, and concerns
  • Take and fulfill orders accurately and efficiently
  • Preparing and serving beverages, including coffee, tea, and specialty drinks.
  • Managing the tasting table, including setting up and replenishing samples, engaging with customers, and providing information about our products.
  • Maintaining cleanliness and organization of the cafe, including the sitting area, service counter, tasting area, storage room and kitchen.
  • Set up and break down tables, chairs, and other equipment for events and functions
  • Assist with inventory management and restocking supplies
  • Follow company policies and procedures at all times
  • Collaborate with team members to ensure smooth operation during busy periods
  • Handle cash and process payments accurately
  • Upholding food safety and hygiene standards at all times.


  • Prior experience in a hospitality or customer service role
  • Excellent customer service skills
  • Fluency in English, Dutch and Spanish is required
  • Strong communication and interpersonal abilities
  • Ability to work effectively in a fast-paced environment while maintaining a positive attitude.
  • Attention to detail and ability to multitask
  • Flexibility to work mornings, evenings, weekends, and holidays if needed

If you are passionate about providing exceptional service and enjoy working in a dynamic team environment, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team. We look forward to hearing from you!

For questions, or if you’re interested in this position, please send an email with your cv to [email protected].